Media and Publishing

Membership and Ecommerce Nonprofits and Associations

Media AND Publishing

  • Drive subscription growth across platforms through analytics-based, multichannel marketing.
  • Generate revenue while managing expense to maximize profitability.
  • Manage the production and delivery of print and digital products.

PWX Solutions helps you optimize marketing and exceed goals.

Serving the publishing industry is in our DNA. Formerly PubWorX and now PWX Solutions, we work with you to navigate the challenges of a changing environment. We help publishers pivot to focus on reader revenue and digital offerings. Our work includes marketing paywalls, promoting memberships, and integrating print and digital offers.

PWX Solutions is one of the country’s premier direct response and continuity marketers, with decades of experience creating direct response programs, producing magazines and developing marketing collateral for some of the world’s most well-known brands.

Our direct-to-consumer expertise encompasses acquisition and retention across online and offline channels — from email to direct mail to paid social media. PWX Solutions provides marketing services that optimize creative, offers, and audience targeting — all while managing aggressive cost controls ensuring maximum ROI on promotional budgets. Given our extensive client roster, we provide perspective on the industry and inform clients about Best Practices, current benchmarks and trends.

Our team is comprised of experts in marketing, production and paper procurement. We support both consumer and B2B marketing, providing everything from strategic audience development plans to running day-to-day operations.

PWX Solutions is uniquely poised to help you grow revenue,
optimize expenses and achieve circulation goals.

ONLINE ORDER FORM OPTIMIZATION

CLIENT: LEADING SCIENTIFIC AND EDUCATIONAL NON-PROFIT AND MEDIA ORGANIZATION.

Better UX Improved Customer Experience - and Reduced Costs


Objective:

Optimize online subscription order pages across marketing channels.

Challenge:

  • Layout of existing order pages limited the number of offers/options and the user journey spread across multiple pages.
  • Client wanted increased flexibility for updating marketing messaging and legal disclosures.
  • Alternative payment options were not available.

Solution:

  • Designed new order page that clearly displayed the specific benefits of each offer in a user-friendly format.
  • Consolidated regional offers/types of orders within the same page to avoid users having to navigate between pages.
  • Redesigned order flow to include alternative payment options seamlessly.
  • Created the ability to incorporate updates and toggle dynamically based on type of offer or other business need.

Results:

  • Improved user experience by creating an all-in-one shop that the client desired.
  • Reduced cost for future maintenance and changes in content/offers; after testing changes rolled out to the client’s other brands.

Strategic Planning


Any new client relationship begins with a comprehensive review of your current business, pinpointing immediate needs, challenges, and goals. We study your recent successes and obstacles, identify methods to best meet your objectives, and then rigorously test those assumptions. Once clear goals have been outlined, we create a customized plan and regularly review progress to ensure we remain on target.

Strategic planning may include the following:

  • SWOT Analysis
  • Annual Review of Goals and Objectives
  • Predictive Modeling
  • Budgets and Financial Planning
  • Test Planning and Evaluation
  • Research and Competitive Analysis

Acquisition and Retention


At PWX Solutions, we understand the multi-faceted approach needed for an effective and comprehensive marketing strategy. For maximum success and revenue growth, we focus on both new business acquisition and retention marketing to help our clients reach profitability and longevity.

Driving New Business

New business acquisition is key for growing and maintaining your business. From the top of the acquisition funnel, we assist clients with identifying their target audiences, communicating effectively to prospects, and converting those prospects into paid customers or donors. Investing in a robust new business strategy will ultimately pay off over time, leading to increased ROI and profitability.

Maximizing Customer Retention

While new business feeds the funnel, a solid retention strategy is essential for revenue growth. Strong retention rates indicate satisfied customers, which is always our goal! Nurturing and engaging with existing customers is vital – replacing a customer is much more costly than keeping an existing one – and thus contributes to long-term profitability. Our marketers are experts at managing subscription and membership businesses, optimizing retention rates and maximizing overall net revenue.

Multi-Channel Marketing


A comprehensive marketing plan includes outreach across numerous channels to achieve the greatest possible results. We understand every client’s needs differ and provide customized offerings. PWX Solutions draws from expertise across digital and brick-and-mortar channels to recommend tactics to help clients exceed their goals. A staff of 150+ experts are organized by function and collaborate to deliver results. Our long-standing relationships with top vendors enable us to negotiate favorable pricing and bring best-in-class services, systems and processes to our clients.

Digital Marketing Solutions:

  • Website Optimization
  • Email Marketing
  • Social Media Marketing
  • Audience Development
  • Email Acquisition
  • Search Engine Marketing & Display
  • Paywalls / Content Monetization
  • eCommerce
  • Digital Partner Collaboration (Amazon, Apple, etc)

Offline Marketing Channels:

  • Direct Mail
  • Retail Sales / Distribution
  • 3rd Party Partnerships
  • TV and Video Advertising
  • Telemarketing

Marketing Operations:

  • Payment and Billing Optimization
  • Automatic Renewal
  • Vendor Relationships & Management
  • Service Selection and RFPs
  • Customer Service

Insights and Analytics


At PWX Solutions, we believe in collecting comprehensive data to inform our marketing campaigns, which contributes to their effectiveness. We provide clients with a suite of reports that helps them to track performance. Reports are customized to meet a client’s needs and objectives, and can be viewed, downloaded or emailed via our private client website.

We regularly review promotion reports – as well as daily/weekly campaign and source performance – for ways to optimize response. With an eye on the competition and industry trends, we execute regular testing to maximize P&L potential. We continually evaluate the long-term profitability of each source to ensure every marketing tactic we employ is making a valuable contribution toward a client’s objectives and bottom line.

Insights and Analytics may include the following:

  • Comprehensive Reporting/Analytics
  • Sophisticated Financial Modeling
  • Competitive Research
  • Price Optimization
  • Lifetime Value Analysis
  • P&L Management